FREQUENTLY ASKED QUESTIONS

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HOW DO I RESERVE MY PHOTO BOOTH? WHAT IS REQUIRED FOR ME TO MAKE A RESERVATION?

Any questions, please call (714) 481-1022  or complete our contact form to check availability. We require a non-refundable 50% deposit of the total balance to officially reserve your booth. The balance is due one month prior to your event and can be paid by credit card.

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I NEED TO CHANGE MY DATE. CAN YOU ACCOMMODATE?

We understand changes in scheduling can occur. If you need to postpone your event to a later date, we’ll apply all payments to your new date for no additional charge if the date is available.​

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CAN THE PHOTO BOOTH BE SET UP OUTSIDE?

Yes! If outside, the booth needs to be setup on concrete. If the ground is wet we’ll need to find an new location for the booth. We also ask to make sure the setup is within 15 feet of a power outlet.​

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DOES HIDDEN GEM OFFER SOCIAL MEDIA INTEGRATION?

Guests can upload their photos directly to Facebook, Instagram, Tik Tok via email and text message.

 

HOW FAR DOES HIDDEN GEM TRAVEL?

There’s no travel fee as long as you’re within Orange or Los Angeles County. If you’re planning an event outside of this area and would like to hire Hidden Gem please call for pricing.​​​​​

 

OUR VENUE REQUIRES PROOF OF INSURANCE. IS HIDDEN GEM INSURED?

 With a $ 2M policy, you’re more than covered. If required, we can add your venue as additionally insured upon your request.